AI Agents
Train agents on your business knowledge and let them answer, qualify and act across conversations.
Understand → respond → actWhatsApp automation platform
Every message deserves a system behind it.
Gaptix connects WhatsApp, AI, automation and CRM into one operating layer — so conversations can move from first message to business outcome.
Live system
AI agents
Drip automation
CRM sync
WhatsApp Cloud API
One conversation. Many actions.
Watch Gaptix work in real time.
Switch the scenario. The interface changes with it — message, intelligence, automation and outcome.
Gaptix Command Center
Live automation
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Gaptix AI
Agent online
AI active
Processing conversationNew lead
The automation engine
From message to outcome.
No black-box magic. A clear visual path shows where AI, automation, CRM and people fit.
A customer message moves through six layers.
Every step can be automated, monitored or handed to a human.
Message
WhatsApp message enters your workspace.
Understand
AI detects intent, context and entities.
Decide
Rules and agents choose the next action.
Act
Send, qualify, book, update or trigger.
Sync
CRM, campaigns and records stay aligned.
Handoff
Your team enters with full context.
One platform
Everything your WhatsApp operation needs.
Build the customer journey once, then let the system run it across conversations, campaigns and sales.
Drips & Flows
Design multi-step journeys with conditions, delays, branches, follow-ups and automated actions.
Trigger → branch → convertShared Inbox
Bring conversations together so teams and AI agents can collaborate without losing context.
AI + team → one inboxCampaigns
Create targeted WhatsApp campaigns with templates, segments, scheduling and response tracking.
Segment → send → measureCRM & Leads
Capture leads, assign owners, move opportunities and keep every customer interaction connected.
Capture → qualify → closeCommerce & Flows
Connect product discovery, payments, booking and transactional journeys directly into conversations.
Discover → buy → retain
Your stack. Connected.
Plug Gaptix into the tools you already use.
Connect your communication, commerce, CRM, productivity and data stack.
Built for real business
Different industries. Same conversation engine.
Choose a scenario to see how the same core system adapts to the business.
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Gaptix AIOnlineGot it. I can help with that. Let me check the relevant details and take the next step.
Your next customer conversation is already waiting. Give it a system.
Bring WhatsApp, AI, automation and CRM together with Gaptix.